Client Stories

Hear what our satisfied clients have to say about us.

Bern,
thank you for everything that you did to make our wedding come true. Thank you for bending over backwards, for all the running around, for stressing
for  worrying, and for all of the work that you and your team did. You are truly amazing, you have no limits to what you have to do
to make us happy. Thank you for always being there and for working as hard as you do. We are truly grateful. Everything was
beyond beautiful. It was above and beyond my expectations. God is good you know. Everything does happen for a reason
. We enjoyed every minute of it. You're the best!!!

Sonia & Andy

November 5, 2016

Hello Bernadette
I cannot even begin to explain how important your work was on our wedding day. All of your team was honestly absolutely unbelievable Sarah, Natalie and Jessica were a blessing and I do not have words to express how much their presence was valued on our special day.
From having lots of umbrellas and soaking up the rain to solving an allergy issue on the bus, having EVERYTHING in that emergency kit for myself, Joel, our parents and huge bridal party. We thank you from the bottom of my heart !!! Hiring you was one of the best choices we made for our wedding.

Thank you thank you thank you

Samantha & Joel

September 17, 2016

Hello Bernadette

I just want to say thank you for everything that you did to make the wedding of our dreams become a reality, it was everything I dreamed of and more!! I couldn't have asked for a better day!!

Your attention to detail, from our seating cards, favor table, our calendar set up to everything inside the hall! All your added touches definitely topped the icing on the cake!! I couldn't be happier with the way everything turned out!! Everyone loved it!

I knew from the beginning I definitely made the right choice! I couldn't imagine my wedding without you ladies!! Not only were you my planner but I also gained a new friend! I love you!! Thanks again for everything!!! Xoxo

Elizabeth & Matthew

September 10, 2016

Hi Bernadette Natalie and Sarah,

Our wedding was beyond expectation beyond what we could imagine. Needless to say this was made possible because we have you “Serendipity & Co Inc. “. Every Guest at the wedding had to say that I was the most relaxed Bride and both Flynn and myself had a lot of fun..and guess what I had as a response...? How would I be worried or tensed? Because every little detail was taking care by Bernadette, Sarah and Natalie.” I couldn’t thank you enough for helping Flynn and myself on our Big Day with such flawless coordination and perfection. In such a short notice you helped us by not hesitating to be a decorator and doing up our ceremony décor, cake table and putting together centrepieces and list goes on...it looked spectacular. Most attractive thing about Serendipity team is they work with us as a family and not just wedding planners. We consider ourselves blessed to have the privilege to work with your team so talented and professional.

Thank you for making our day a beautiful memory to cherish.

Hazel Tellis

August 26, 2016

Bernadette,
 
Where do I begin.  As myself and Paolo look back at our wedding day there is only one word that comes to mind and that is perfection.  Paolo and I are so grateful that you were gifted to us as an engagement gift.   Our wedding day was absolutely flawless and the best day of our lives!  Making our day what it was would not have been possible without the Serendipity dream team (yourself, Jessica and Sarah). 
 
Bernadette, you were there for me throughout the whole process.  I have dreamt of my wedding day since I was a little girl but when it came to the actual execution of my wedding I was at a loss.  I was very overwhelmed and didn’t know where to begin.  You took my vision and made it into a reality, and you did this all while keeping both myself and Paolo to our budget.
 
I can’t thank you enough for all the meetings, the phone calls, the late night text messages, and for calming me down from my monthly melt downs.  You relieved so much stress from what was a very stressful time. 
 
You and your team allowed me to enjoy the day before my wedding as you girls took care of all my last minute drop offs and hall décor.  On the actual wedding day, both myself and Paolo were very calm.  We could afford to be calm because we knew we had Serendipity & Co. in our corner taking care of any issues which may have arose. 
 
Bernadette we cannot thank you, Jessica and Sarah enough for all your collective efforts  to make our wedding day a true success.  I am still receiving phone calls from guests on how beautiful our wedding turned out. 
 
You were not only our planner but now someone myself and Paolo both consider as our friend.
 
Our wedding day was more beautiful then we could have ever imagined.
 
Thank you

Daniela & Paolo

August 20, 2016

My husband and I feel blessed to have been introduced to Bernadette and her team. Our wedding day was nothing short of the best day of our lives. Making the day what it was, would not have been possible without the help of Bernadette, Natalie and Sarah.
The meetings, late night phone calls and text massages, when I couldn't make up my mind (which happened a lot). They helped with all the details, big and small. They even put the favours together for us. These ladies were there for it all. They really are the "dream team".
We knew we could count on them no matter what. The day before our wedding, they were at my parent's house to pick up every little thing that had to go to the hall. The day of, Natalie was by my side the whole way through. Anything I needed, she was there. Even before I knew I needed something, she was already there with it. Meanwhile Bernadette and Sarah were hard at work at the hall setting up, making sure everything came together.
A week before our big day, tragedy struck my husband and I when we lost his Mother unexpectedly. It was, and still is devastating. What really stood out to us was that even in the middle of their busy wedding season, with everything going on, Bernadette and her team took the time to come out and pay their respects at her funeral. That truly touched us both. It wasn't easy to pick ourselves back up and go through with the wedding, but we knew that that's what his Mother would have wanted.
We cannot thank you and the girls enough. Our wedding day was more than we could have possibly imagined, and a whole lot of it we owe to Serendipity & Co ♡
(And that rhymes lol)

You ladies rock!
Love always & forever
Mr. & Mrs. Luz
Xo

Stephanie & J.P

August 12, 2016

Natalie, Jessica, & Bernadette,

I just wanted to send an email to say a quick thank you for all of the hard work that went into ensuring that our day went perfectly on Saturday! We had the most wonderful day and thanks to all of you I was stress free and was able to enjoy every second of it! You are all amazing and I really enjoyed having you there with us to celebrate!

Justine and Michael

July 23, 2016

I personally want to thank Serendipity & Co. for everything they did for my wedding. I decided on day of coordination for my July 16, 2016 wedding and I was very happy I did. Bernadette is an absolute pleasure to work with. She is a ball of energy who is very organized and gets things done quickly and accurately. I also had the pleasure of having Teresa as my shadow for the day and she was amazing! She was well equipped for any mishap that may have happened throughout the day. She even had a pair of emergency flip flops when my shoes started hurting me. I would recommend to any bride to be to hire Serendipity & Co for their upcoming wedding. You will not be disappointed. 

Vanessa & Chris

July 16, 2016

Serendipity & Co. helped make our wedding day beyond perfect! From the initial meeting with Bernadette and then Lindsay as well, I knew that I could trust these ladies. I planned half of our wedding myself and after enough stress we decided to hire them to continue the planning process. Lindsay walked me through everything and ensured it was perfect and what we wanted. She helped me find vendors, make decisions that I did not want to make myself and contacted everyone involved in our day. The month before the wedding and leading up to the big day, Lindsay took care of any important details. For the actual wedding day, we had Lindsay and Jessica with us and I have no clue if anything went wrong because it was all taken care of. They were both amazing and I am so happy we decided to hire them. On the actual wedding day I realized how many little details are actually involved and thank God I didn't have to figure those out on my own. I was completely stress free from the minute I woke up. I felt so relaxed knowing that I didn't have to worry about a thing (which isn't normal for me). I definitely recommend them!


Amanda & Sebastian

July 9, 2016

No words could describe how incredible these women are !!! Bernadette,Teresa and Sarah were amazing the day of and even up until our wedding day.  They are worth every penny spent. It was the best thing me and my husband ever did was hire Serendipity & Co for our wedding !!! Everything about the day was perfect.  My husband and I really got to enjoy our day without any problem, these ladies took care of EVERYTHING .

Thank you again, wish I could do it over again

Melissa & Euric

July 9, 2016

I got married June 25, 2016 and was proposed to on March 13, 2015. I began planning my wedding a few months after our engagement which began with figuring out which day and month we would like to be married in; that was the easy part considering how in advance I was looking to get married the church and hall was able to fulfill my preferred date. I then began to tackle things on my own by looking up a list of things I needed to do in order to plan my wedding and not forget anything. I knew that on the day of my wedding I would not want to worry about anything except enjoying my day and I loved how organized my cousins wedding which was also co-ordinated by Serendipity & Co. I immediately got a hold of Bernadette and booked her for the day of my wedding for day-of co-ordination. I attended the meeting with my hall and everything was so far looking great, I knew what I wanted as my theme colours to be and attended a meeting with the hall linen and decorating company and sat down with their owner to discuss my vision. I left that meeting in tears because everything I wanted was shot down and I was not happy with the lack of help they offered me in trying to get what I wanted my wedding day to look like. On the drive home my fiance re-assured me we would figure it out and told me to get a hold of Bernadette. I e-mailed her and told her I had an unsuccessful meeting and was devastated. She told me that everything would be okay and for me to come in to see her and we would extend our contract and she would help me with the decor part of the planning as ell. I sat down with Bernadette a few days later and we spoke about what I wanted and liked and she went with me back to the decor company and told them what we wanted and what was possible to be done. This time the meeting went differently; they were able to fulfill everything I wanted and recommended different things I hadn’t even considered which I loved. Bernadette introduced me to some of her vendors such as Agnes her florist and Christine the stationary expert. I got great prices for being a Serendipity bride and best of all throughout the whole planning process Bernadette worked within my budget, was there for me every step of the way and calmed me down when I felt overwhelmed. I have to say if it wasn’t for Bernadette I don’t think I would have been as calm on my wedding day as I was. Bernadette was there for me all the way from planning, moments before walking down the aisle and by my side as I thanked her and her wonderful team for a successful wedding day and night in my speech. She is my Queen B, my fairy godmother and a great friend still. I have recommended her to at least two people who have already signed with her and are getting married very soon! She goes above and beyond anyone else in this business and that’s what makes her worth it! And you won’t have to sell any limbs to get her either!


Stephanie and Michael

June 25, 2016

I got married June 18,2016 and couldn't ask for a better day for my wedding. The best planners!. They go over and beyond to make your dreams come true. My wedding was more than I ever expected. I had two different ceremonies and how they made it all happen in one day and so perfectly organized. Bernadette and her team is just perfect. They are friendly, kind and really just focus on making the day and planning process the best it can ever be. A friendship forever built, thank you for making my wedding such an amazing day and memorable one!!!

Vanessa & Jijesh

June 18, 2016

We are extremely happy that we chose Serendipity & Co. to plan our once in a lifetime moment. It took 2.5 years to plan our forever and a day beginning but it was more than we could have ever imaged or dreamt of. When my husband and I walked into our Pow Wow Meeting with Bernadette, the only thing we knew for sure was our colour scheme which was reflected in an astonishing bouquet full of vibrant colours by Rachel Clingen, the rest were merely random ideas that required details to make sense as one. Having a unique wedding was really important to us. With Bernadette’s guidance we were able to personalize our washrooms by wrapping our stalls and creating a toiletry basket for our guests, turned Bernadette’s unique washroom mirror into a Personalized Bar Menu,  used her Flower Pot Stand to hold our anniversary Piñata…No wish was too big, she went above and beyond to make it all happen! Not only was she amazing pre-wedding, BUT on our wedding our entire team (Teresa, Sarah, Bernadette) were extraordinary. Not only did Bernadette and Teresa sew me into my dress, they helped our bridal party and parents with anything they needed: dress stains, bra straps, dirty shoes, EVERYTHING.  Our long awaited reception reveal was breathtaking. It’s one thing to talk about ideas, colours and details BUT it’s another to see it all come together. Forever and Always we will remember walking into our reception and seeing it for the first time: white draped walls, abundance of Flowers, personalized dance floor, sparkle, colour… the works! Bernadette helped create our perfect picture, magazine worthy wedding, which we will never forget.  Thank you for make the first day of our lives one to remember!

Jessica & Andre

June 4, 2016

Love the Serendipity team !! 

Bernadette, Natalie and Sara(h) were a special part of my wedding day! Bernadette and I met a year and a few months before my wedding when I was overwhelmed at where to start- with the fear every bride has: having never done this before, that I'd make some big mistakes! Upon our first meeting, Bern had put me at ease with her knowledge about venues, vendors, budgeting, and overall, her love for weddings and expertise at planning them! It took no time to book her for her full planning package. She was with me every step of the way - up until the wedding day!

Bernadette was there for it all - the surprise requests from family members, the surprise phone calls from vendors or venues, loading all my 45 centerpieces to the hall the day before, attaching tags to bonbonniere, easing my last minute stress, sending me scheduling and booking detail meetings for me, giving me advice on the best way to execute my vision, answering all my texts and calls promptly, and just being positive! The weeks leading up to the wedding I was working and Bernadette was running around dropping of payments and finalizing details with vendors as I got to focus on important things like enjoying visitors from Italy and getting excited for the events to come (maybe I was more focused on the honeymoon the week of, but who isn't by that point!?) Either way- Bern had it all taken care of.

Another great touch to this team was that every angle of your wedding day is covered! Natalie was with me, my husband and the bridal party for the entire wedding day (from my house to the hall) helping the day run smoothly (loading the bus, contacting vendors, organizing whatever she had to while we had our fun!), AND SHE HAD A SMILE ON HER FACE THE WHOLE TIME! I just love her. And Sarah was behind the scenes at the hall all day making sure everything was according to plan- THIS TEAM JUST HAD IT ALL UNDER CONTROL!

Looking back on my day, I don't know what I would have done without the Serendipity team. I really don't. Thank you guys so much. 

Jessica and Raffaelle

May 28, 2016

Hello Bernadette,

It seems like the wedding day was just yesterday. We just got back for our honeymoon to Fiji! Thanks for connecting us with Marie -- she helped us plan that amazing honeymoon!!

Jorge and I would like to express our deepest thanks to you and your entire team for making our wedding day so absolutely special. We were able to truly enjoy our stress-free wedding day because we knew you were behind the scenes ensuring that everything was running smoothly. You and your team helped transport the flowers set up the post church brunch for the guest, and even sewed a hole in the Maid of Honours dress, not once, but twice -- what are the chances it would happen twice, but it did and Serendipity was there to the rescue with needle and thread. The Serendipity team added a special touch to our venue with beautiful accessories that made our venue sparkle and shine all over, just what we had envisioned!

Thank you once again for all your advice, hard work and expertise!
It was an absolute pleasure working with your Team and I can see why you have the title of Top Choice Award Winner - Top Wedding Planner Mississauga !! :)

xoxo,

Marlene and Jorge

May 14, 2016

Bernadette and Lindsay,

As I look back on pictures of my wedding, I am still in awe of how the day unfolded and I know that it had a lot to do with having you two in our corner. After our engagement, I became overwhelmed at the idea of planning the biggest party of my life. Unlike most girls, I have not dreamed about my wedding since I was five, had no idea what vision I had for the day or where to even start.

I entered your office like a deer in headlights, anxious and nervous about the whole process, but you reassured me that everything would work out. You were right. I know I was not the easiest client because of how indecisive I can be. I knew what I didn't want, but articulating what I did want was a bit of a challenge.  With your patience and expertise you were able to help me create a day that was beyond my high expectations. Being so indecisive meant that shopping around for reliable vendors would cause me to stress out, and doubt if I am making the right choice. Luckily, you came with a list of preferred vendors who you trusted and worked within our budget. You helped us find venues that didn't feel "cookie cutter", introduced us to an amazing caterer and added details to our decor that just blew everyone away. You were punctual to every appointment and always so professional. Your passion for what you do was so obvious in every single meeting.

So, after a year and a half of planning, the big day had finally arrived and I was so relieved that you two were there because I actually enjoyed my night and felt present at my own wedding. I didn't have to worry about anything because I knew you guys were there making sure everything was going according to plan.  Even when there were hiccups, you dealt with them quickly and professionally and I thank you for it.  I had guests calling me two days before the wedding changing their RSVP which meant I had to reconfigure the seating chart. Doing this two days before my wedding meant that I was bound to make a mistake, and sure enough I did. These mistakes came to light as people are trying to find their seats at our reception. Luckily you took control of the situation, dealt with some overbearing family members, and found the correct seat for those displaced guests. Meanwhile, I am going through my receiving line, none the wiser of the crisis you averted.

At the end of the night, you gathered all my belongings and packed up everything for me. I can't express how grateful I am for that because when you are exhausted and running on pure adrenaline, the last thing you are thinking about it packing up your cake knife. The wedding and honeymoon have come and gone and guests are still complimenting us on how beautiful the wedding was, and what a great time they had. I know that these compliments need to be shared with you two because it was with your guidance that we created a day that our guests will never forget. From the bottom of our hearts, thank you!

Ana + Behic

August , 2015

Hi Bernadette! I just wanted to let you know that our wedding was absolutely amazing. And I have you and the girls to thank for helping me pull my vision together. I am so happy you pointed out Spencer’s as a venue to look at. It was exactly what I wanted, and after all my OCD details and changes, it turned in to a very dreamy and magical event. I can't thank you enough for helping me with everything. I will be telling everyone about you. To Natalie and Melissa..wow! Fantastic. Melissa was amazing with helping me out with everything at the house, to sewing up my dress to making sure my needs were met and even entertaining my daughter. And Natalie...super! She was always around, looking after everything, checking in on me, and packing everything up at the end of the night. Amazing!

I loved working with all of you. I want to get married again just so that I can plan and work with you! I hope your mom had a fantastic evening too. I sent some flowers for you and your mom with Natalie. Anyways, you and the team are absolutely amazing. I can't say enough. All of my immediate family commented on how great of a job you did. I could not have asked for a better day. And the dress ripping didn't really even phase me. This was as close to perfection as anyone can get.

With love and thanks,

Krista and Chris

August 7, 2015

Hi Bernadette, Thank you VERY much for all of the hard work and dedication that you put into our wedding to make it the perfect day! From the time that you put into the small details, to the vendors that you connected us with, to the day of coordination- we could not have asked for more!

We have had so many guests comment on how smoothly - that is thanks to you and your wonderful team! Thanks for helping us make our winter wedding magical. We will definitely recommend Serendipity & Co. to our family and friends:)

All the best,

Ashley & Michael McKelvie

December 6th, 2014 @ The Design Exchange

Hi Bernadette, We are back now and I wanted to say my most sincere thanks! You and your team are absolutely amazing and helped make our wedding the most special day! I had a vision in my head but when I walked into the church and then into the hall it took my breath away! You are and have an amazing company and I will most definitely be recommending you for upcoming weddings! You made our dreams come true. I’ll send you some pictures once I get them back as well.

Thanks again with warmest regards,

Laura & Rino

April 11, 2015

Bernadette,

Where do I begin? As myself and Paolo look back at our wedding day there is only one word that comes to mind and that is perfection.  Paolo and I are so grateful that you were gifted to us as an engagement gift.   Our wedding day was absolutely flawless and the best day of our lives!  Making our day what it was would not have been possible without the Serendipity dream team (yourself, Jessica and Sarah). 

Bernadette, you were there for me throughout the whole process.  I have dreamt of my wedding day since I was a little girl but when it came to the actual execution of my wedding I was at a loss.  I was very overwhelmed and didn’t know where to begin. You took my vision and made it into a reality, and you did this all while keeping both myself and Paolo to our budget.

I can’t thank you enough for all the meetings, the phone calls, the late night text messages, and for calming me down from my monthly meltdowns. You relieved so much stress from what was a very stressful time. 

You and your team allowed me to enjoy the day before my wedding as you girls took care of all my last minute drop offs and hall décor. On the actual wedding day, both Paolo and I were very calm.  We could afford to be calm because we knew we had Serendipity & Co. in our corner taking care of any issues which may have arisen. 

Bernadette, we cannot thank you, Jessica and Sarah enough for all your collective efforts  to make our wedding day a true success.  I am still receiving phone calls from guests on how beautiful our wedding turned out. 

You were not only our planner but now someone myself and Paolo both consider as our friend.

Our wedding day was more beautiful then we could have ever imagined.

Thank you!

Paolo & Daniela Barbieri

August 20, 2016